Last updated: August 14, 2025

Overview

This Privacy Policy explains how Cicero Group Canada Software ("Cicero", "we", "us", or "our") collects, uses, shares, and protects personal information when you visit cicerogroup.ca or use any of our products, including JobAds.ca (collectively, the "Services").

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation. We collect the minimum information required to operate our Services and do not sell personal information.

Information we collect

We collect information in the following ways:

  • Information you provide. When you contact us, create an account on one of our products, or subscribe to updates, you may provide your name, email address, company, and any other information you choose to include.
  • Information collected automatically. When you visit our sites we collect standard log data (IP address, browser type, referring page, timestamps) and analytics data (pages visited, session duration).
  • Cookies and similar technologies. We use cookies and similar technologies for essential site function and for analytics (Google Analytics 4).

How we use information

We use the information we collect to:

  • Operate, maintain, and improve our Services;
  • Respond to inquiries and provide support;
  • Send administrative messages related to accounts, products, or changes to our terms;
  • Measure and analyze the performance of our Services;
  • Detect, prevent, and address technical or security issues;
  • Comply with legal obligations.

Sharing of information

We do not sell personal information. We share personal information only in the following circumstances:

  • Service providers. We use trusted third-party providers to operate our Services (for example, cloud hosting, email delivery, analytics). These providers are contractually bound to protect your information.
  • Legal requirements. We may disclose information when required by law, subpoena, or court order, or where necessary to protect our rights, property, or safety, or that of our users.
  • Business transfers. In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality protections.

Data location and transfers

Our production infrastructure runs in Canada. Some service providers (for example, analytics or email delivery) may process data in other jurisdictions. Where cross-border transfers occur, we use providers with appropriate contractual safeguards and privacy protections.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We take reasonable technical, administrative, and physical measures to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. For more detail on our security posture, see our Trust & Security page.

Your rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate personal information;
  • Request deletion of your personal information, subject to legal or contractual obligations;
  • Withdraw consent for processing based on consent;
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [email protected].

Cookies

We use cookies for essential site function (such as session management) and for analytics. You can manage cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the Services.

Third-party links

Our Services may contain links to third-party websites that we do not operate. This Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party site you visit.

Children

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will provide notice through our Services or by other reasonable means. The date at the top of this Policy indicates when it was last revised.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us at:

[email protected]
Cicero Group Canada Software
Regina, Saskatchewan, Canada